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Major Australian Health Insurance Companies Now Support Apple Wallet

A number of Australia’s largest health insurance companies now allow their customers to add their insurance cards to their Apple digital wallet on their iPhone and Apple Watch, enabling healthcare patients access them easily by using their ‌iPhone‌ and Apple Watch instead of their plastic insurance. menu.

Bupa, Medibank, nib and GU Health have announced support through the electronic payment and claims system HICAPS, and in a Press releaseLet’s say that thanks to digital cards and Apple wallets, the overall customer experience will now be made easier with shorter wait times and faster cash processing times. Tania Motto, National Australian Bank Director for Business Everyday Banking, called the new feature “an exciting improvement”.

The move allows customers to make a health insurance claim by simply holding their iPhone or Apple Watch near any HICAPS terminal in Australia, creating a true digital wallet experience. Customers can also pay variance payments easily and securely using Apple Pay.

NAB Executive for Business Everyday Banking, Tania Motton said: “We are delighted to offer healthcare professionals the ability to accept digital health insurance membership cards via iPhone and Apple Watch on all HICAPS terminals through Australia.

“Digital technology is rapidly changing the way merchants receive their payments; more and more customers are choosing contactless over cash. This is a great improvement that will further support those who prefer a more digital experience.

“Claims made using this method reduce manual processing time for practitioners due to forgotten plastic cards, while getting money back into clients’ bank accounts faster,” Ms. Motton said. .

Apple Wallet integration will work across Australia on HICAPS devices, and specific instructions can be found at HICAPS website.

(Thanks Richard!)

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